A number of insurers in Singapore have announced free insurance coverage of the Wuhan coronavirus risk.
Last Friday, Great Eastern Life (GEL) said it was rolling out a S$1m ($720,000) support package called Great Eastern COVID-19 Customer Care Fund to help customers affected by the outbreak.

The package is valid from 14 February 2020 to 31 December 2020; or the date when an aggregate of S$1m has been paid out from the Fund, whichever is earlier.

Under it, free coverage is given to life assured covered under any GE Life or Accident and Health policy, including Dependants’ Protection Scheme and ElderShield scheme issued by GEL; or the policyholder of all in-forced Personal Lines insurance policies under Great Eastern General Insurance, except for single or one-way travel policies.

The details include:

The Covid-19 support package is on top of insurance coverage GE offers customers through their existing policies. 


Coverage Amount

Hospital Income Benefit

S$ 200 per day (Up to 60 days)

Death Benefit



AIA Singapore

Yesterday, AIA Singapore announced that it is offering free Covid-19 coverage for its existing 1.4m customers, employees and tied representatives.

The special plan includes:


Coverage Amount

Hospitalisation Benefit

S$1,000 lump sum

Death Benefit



AIA said that the additional Covid-19 coverage will benefit its stakeholders until 31 December 2020; or 30 days after the Disease Outbreak Response System Condition’ (DORSCON) level has officially stepped down to green, whichever is earlier.

New customers whose policies are issued between 17 February–31 July 2020 will also automatically benefit from the Covid-19 coverage.

NTUC Income

Another large insurer, NTUC Income Insurance Co-operative also said that starting yesterday, close to 27,000 individuals insured by Income’s Personal Accident (PA) plans with infectious disease cover, and over 500,000 employees of organisations insured by its Group Employee Benefits policies, will automatically enjoy additional Covid-19 cover at no additional premium.

In addition, to support lower-income households in Singapore, Income is also extending Covid-19 benefits to the Income Family Micro-Insurance Scheme (IFMIS). Currently, IFMIS offers insurance protection, at no premium, to almost 29,000 eligible individuals, who are parents or guardians of a child or ward studying in a local primary school and a recipient of the Ministry of Education’s Financial Assistance Scheme. The Scheme also covers families whose child is enrolled in NTUC First Campus’ My First Skool and have a gross household income that does not exceed S$4,500 a month, or a monthly per capita income that is not more than S$1,125.

Income’s chief executive, Andrew Yeo, said that the insurer has not imposed a cap on the number of claimants.

Income is providing benefits, varying with the type of insurance plan, as follows:

Income Plan


Group Employee Benefits

PA plans

Insurance period

For 6 months until 31 August 2020

until 31 May 2020; renewable for 3 months at a low premium

for six months, until 31 August 2020


S$200 per day for up to 30 days

S$100 per day for up to 30 days

S$100 per day for up to 30 days

Death benefit


(per existing plan)




The extension of Covid-19 benefits to its PA and Group Employee Benefits policies, as well as IFMIS, adds to Income’s list of life and health insurance, as well as, selected general insurance plans that already provide coverage for hospital expenses and offer daily or lump-sum pay-outs to policyholders who contract Covid-19.

Since 20 Jan, Income has been offering full refunds for customers who wish to cancel their travel insurance as they change or cancel their travel plans due to the Covid-19 situation.

Manulife Singapore

Manulife Singapore yesterday also announced free benefits for policyholders who are diagnosed with the coronavirus.

Details include:


Coverage Amount

Upon diagnosis


Hospitalisation Benefit

S$2,000 is available if the individual is hospitalised for a minimum of five days, bringing the total benefit to S$3,500.

Death Benefit

Additional benefit of S$30,000 on top of any death benefit from an existing policy.


The new benefits will not be payable if diagnosis of the coronavirus occurs within 14 days from the date of issuance or renewal for policies issued or renewed from 17 February.

Manulife Singapore has committed S$1m to enhance its protection coverage amidst the Covid-19 outbreak


Before yesterday, several insurers in Singapore had already clarified that commercial health insurance plans—namely, Integrated Shield Plans (IP)—IP riders and most other personal and group health insurance policies will cover hospitalisation expenses related to Covid-19. Some insurers have extended additional benefits to life insurance policyholders diagnosed with Covid-19, such as complimentary lump sum payments upon diagnosis, as well as daily cash payment for the duration of hospitalisation.

The Monetary Authority of Singapore says it welcomes these moves by insurers in Singapore to support their customers who may be facing financial difficulties brought about by the impact of the ongoing Covid-19 outbreak.


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