A study commissioned by SAP Concur Asia, a global brand for integrated travel, expense, and invoice management solutions, has found that 88% of the workforce in India prefers to have the flexibility of working from home.
According to the study, 69% of Indian employees believe their productivity has increased while working remotely. This is highest in the APAC region as compared to countries like Australia, New Zealand, South Korea, Malaysia, and Thailand.
These trends show an acceptance of the changes in the work environment in the country at a time when the COVID-19 pandemic has forced companies to implement remote working.
In addition, the study found that 22% of employees in India want their organisations to pay for all expenses needed for a productive working environment at home, also highest amongst all countries in APAC, with a regional average of 15%.
Meanwhile 76% of employees in India said their organisations have provided subsidies or completely paid for mobile plans, broadband internet and IT peripherals, greater than the APAC average of around 68%.
However, the study revealed that only 11% of Indian organisations have embraced end-to-end digital finance and administrative processes.
These manual processes take up significant employee time that can otherwise be used for productive work. Across India, 36% of mid- to large-sized companies are still using manual processes for submitting business expenses, the report said.
SAP Concur managing director Indian subcontinent Mankiran Chowhan said, “2020 is proving to be a turning point for companies in terms of managing employee experience and productivity. While employees working remotely are being supported digitally in many areas, there still exists a major gap in digital adoption for crucial yet often overlooked finance and administrative processes.
He said, “Employees have to devote significant time for menial tasks that could otherwise be used for productive, business value-added work.”