ICICI Lombard, a private non-life player has launched its ICICI Lombard Complete Health insurance offering with new health plans and benefits that also covers COVID-19.
The new plans provide benefits that are aligned to the new normal and are contextualised to today’s customer needs in the midst of the COVID-19 pandemic.  The plans called Health Shield, Health Shield Plus, Health Elite and Health Elite Plus, have features and comprehensive coverage including donor expenses, domiciliary hospitalisation, emergency assistance, worldwide cover, unlimited reset, air ambulance, super no claim bonus, sum insured protector and claim protector, cashless OPD services, among others.  

The COVID-19 pandemic has increased awareness among consumers on health insurance who now consider it as an important investment. Further, their needs are rapidly evolving as contactless servicing, social distancing and digital solutions become the order of the day. Recognising these trends, the company has included contemporary benefits in its comprehensive health insurance offering to help its customers restart right in the new normal.  The claim protector benefit will pay for the list of non-payable items as well. With the unlimited reset benefit, policyholders can reset up to 100% of the base sum insured unlimited times in a policy year for an un-related ailment. The sum insured protector feature increases the sum insured every year as per the prevailing inflation rates thereby ensuring that customers are adequately covered due to rising prices.

ICICI Lombard executive director Sanjeev Mantri said that the company strives to introduce contextual and timely benefits for its customers in sync with the changing times. “The new plans introduced in our ICICI Lombard complete health insurance solutions are designed to cover customer needs across prevention, consultation, hospitalisation thereby providing holistic cover,” he said.

These products will be available on the company’s IL Take Care app, a one stop solution to a customers’ day to day health concerns. One can visit a doctor for a consultation, purchase medicines from a nearby pharmacy as well as book diagnostic tests, all made available on a cashless basis with the help of IL Take Care mobile app. Additionally, one can avail the products from the company’s website, branches, bancassurance partners as well as agents.

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