ANZIIF, a professional insurance and financial services association, will be collaborating with SURA, Wotton + Kearney and Liberty Specialty Markets to investigate how experiences of workplace inclusion are affecting the Australian insurance industry especially amidst the COVID-19 pandemic.
Psynapse Psychometrics founding director Dr Jennifer Whelan, who is one of Australia’s prominent inclusion experts, has been commissioned to explore this important issue.

She will also look at how the insurance and risk industry has been affected by COVID-19 such as how included and psychologically safe people feel at work in the new circumstances.

Dr Whelan encourages all members working in the insurance sector to participate in the online survey this year.

The survey took place last year as well during which it explored how inclusion is experienced by diverse people working in the insurance and risk industry.

This year, the survey’s research will build on the inclusion themes to also explore how COVID-19 has impacted on experiences of inclusion at work

“With COVID-19 most countries have experienced some degree of lockdown and social isolation requirements, which has vastly impacted the way we work,” said Dr Whelan.

The results of her research will be presented at the sixth ‘Dive In Festival’ which will be hosted virtually worldwide.

Commenting on the research, ANZIIF general manager industry engagement Damian Falkingham said, “We believe the quality data collected will be invaluable for organisations to understand what the industry and its people are experiencing as a result of the radical changes caused by COVID-19. I encourage all industry and ANZIIF members to participate in this survey.”

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