Within Australia’s insurance job market, the skills in greatest demand this year include those of brokers with a Tier 1 qualification and at least five years of experience, according to a report by the global recruitment and human resources services firm, Hays.
The lack of entry-level roles over recent years has created today’s shortage of experienced professionals in this category, Hays says.

Tier 1 is an education level that must be attained by financial product advisers before they can give advice. It is partly equivalent to the diploma level under the Australian Qualifications Framework.

Skills are also in demand this year for the following functions:

Assistant account executives with solid experience who wish to remain in this role – most candidates advance to become account executives;

Liability & professional indemnity claims handlers at the consultant and manager level with specialised experience in liability and professional indemnity;

Dispute resolution officers with experience in specialist areas such as travel and life claims – such niche expertise is in short supply yet growing demand as insurance companies move this to businesses’ customer facing systems.


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