The government is working with the insurance and healthcare sectors to build an IT platform to enable more efficient claims processing, Mr Ravi Menon, MAS managing director, revealed in an address at Singapore FinTech Festival 2020 on 8 December 2020.
A live pilot of the platform will commence next year.

MAS, the Ministry of Health, and healthcare IT company, Integrated Health Information Systems, are collaborating with the insurance and healthcare sectors to build this platform. It will help to reduce duplicate claims, manual errors, and processing time.

Mr Menon said, “Today, an individual being hospitalised may face uncertainty over his claimable insurance amount. Hospitals have to access multiple systems to request for or provide information to different insurers, and some of these processes are still paper-based.”

He said that stakeholders can securely share data with patient consent via the technology platform.


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