The second largest health insurer in New Zealand, nib, recently announced that it will be offering COVID-19 member and community-support package for an additional three months until 30 September 2020.
The insurer’s CEO Rob Hennin said that while lockdown restrictions have eased and more healthcare services are now available, the COVID-19 pandemic will continue to have ongoing financial and health impacts on New Zealanders.

“We recognise many of our members have experienced financial uncertainty and additional stress during this difficult time and we want them to be able to continue to prioritise their health and wellbeing,” he said.

The support package includes:


Ability for eligible existing members who are experiencing financial hardship to access special premium relief
Ability for eligible existing members who are experiencing financial hardship to suspend their health insurance policy and premium payment for up to six months
Expanded coverage for chest, lung, kidney and bladder or other treatment related to conditions caused by COVID-19 across all levels of hospital cover at no additional cost
Cover for GP or specialist consultations that need to be conducted via video or tele-consultation due to COVID-19
Automatic increase of pre-approval validity to six months meaning members do not need to reapply for pre-approval if they experience delays to hospital treatment
Ability for existing members to increase their excess to the maximum allowable level under their policy without needing to be re-underwritten if they choose to reduce their excess as their financial situation improves
Help for members navigating COVID-19 by publishing across our various channels information on their cover, how to minimise infection risk and related matters.
A NZ$1m ($650,000) donation from nib foundation and nib to support charitable initiatives, including Lifeline Aotearoa and Clearhead, to assist the community across New Zealand and Australia during the pandemic.
Offering up to two weeks paid special discretionary leave for all nib group employees (permanent, fixed-term or casual) who are impacted by COVID-19.

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